Terms and Conditions
Last Updated: January 16, 2026
Table Of Contents
1. Definitions
2. Welcome and Introduction
3. Acceptance of Terms
4. Account Eligibility and Security
5. Subscription Services
6. Refund Policy
7. Intellectual Property Rights
8. User Content and Rights
9. Service Level Agreement (SLA)
10. Technical Requirements
11. Customer Support and Complaints
12. Limitation of Liability
13. Dispute Resolution
14. Service Modifications
15. Account Termination
16. Legal Information
1. Definitions
1.1 Service and Platform Terms
- sagabox: Inc ("we," "us," or "our"): A Delaware Corporation.
- Service: All features, functionalities, programs, and content available through sagabox
- Platform: Our website (sagabox.com), applications, and related services accessible via any device
- User: Any individual or entity accessing or using our services ("you" or "your")
1.2 Content Terms
- Serialized Novel: A story published in sequential installments on our platform
- Chapter: An individual installment or episode of a serialized novel
- Content Library: The collection of serialized novels and related materials available on our platform
- Premium Content: Serialized novels and features accessible only to paid subscribers
1.3 Subscription Terms
- Subscription: Recurring paid access to premium features and content
- Trial Period: Initial 7-day access period available for $0.99
- Standard Subscription: Recurring paid access following trial period at $29.99/month
- Billing Cycle: Monthly recurring subscription charges
1.4 Security Terms
- Authentication Code: Time-sensitive, single-use verification code for account access
- Account Security: Methods and procedures for protecting user access
- Access Credentials: Information used to verify user identity
1.5 Technical Terms
Force Majeure: Circumstances beyond reasonable control preventing or delaying service delivery, including:
- Natural disasters (earthquakes, floods, storms)
- Government actions or regulations
- War, terrorism, or civil unrest
- Cyber attacks or security incidents
- Network or infrastructure failures
- Pandemics or health emergencies
- Internet service provider outages
- Power grid failures
- Other circumstances beyond our reasonable control
2. Welcome and Introduction
2.1 Platform Overview
Welcome to sagabox! We provide a subscription-based platform for reading serialized novels and exclusive literary content across genres like romance, thriller, and fantasy.
2.2 Agreement to Terms
By accessing or using sagabox:
- You agree to these terms and conditions
- You accept our Privacy Policy
- You consent to our data practices
- You acknowledge our service limitations
2.3 Access Methods
These terms apply to all service access methods:
- Web browsers
- Mobile devices
- Tablet computers
- Desktop applications
- Third-party integrations
- Any future access methods
3. Acceptance of Terms
3.1 Agreement to Terms
By accessing or using sagabox's website and services, you acknowledge that you have read, understood, and agree to be bound by these terms.
- If you do not agree with any part of these terms, you must not use our services.
- Your continued use of our services following any changes constitutes acceptance of those changes.
3.2 Modifications to Terms
- We reserve the right to modify these terms at any time.
- We will notify users of material changes via email.
Changes become effective:
- For new users: Immediately upon posting
- For existing users: 30 days after notification
Your continued use after changes indicates acceptance of updated terms.
4. Account Eligibility and Security
4.1 Age Requirements
- Minimum age: 18 years
- Legal age in jurisdiction
- Age verification may be required
4.2 Account Creation
- One account per user
- Valid email required
- Accurate information needed
- Regular updates required
4.3 Security Requirements
- Secure email management
- Protection of access codes
- Unauthorized access reporting
- Information accuracy maintenance
4.4 Account Protection
- Passwordless authentication
- Single-use verification codes
- Time-limited access
- Session security measures
4.5 Prohibited Activities
- Multiple accounts
- Credential sharing
- False information
- Unauthorized access
- Security bypasses
- Content piracy or unauthorized distribution
4.6 Organizational Usage
- Proper authority required
- Authorization verification
- Usage restrictions
- Authority changes reporting
4.7 Data Retention Policy
To ensure security and efficiency, we automatically remove inactive user accounts after 365 days of inactivity.
Retention or Deletion Decision:
- If a user has accessed our platform in the past 365 days, their data remains active.
- If a user has not interacted with our platform for over 365 days, their account and all associated data will be permanently deleted.
What This Means For You:
- Regular users remain active, but accounts inactive for over 365 days will be automatically removed.
This policy ensures a secure and efficient platform. To keep your account active, engage with our platform periodically. For any questions, please contact our support team.
5. Subscription Services
5.1 Plans and Pricing
Initial Trial:
- 7-day trial period
- One-time charge of $0.99
- Full access to all premium features and serialized novels
- Converts to standard monthly plan after trial
Standard Monthly Subscription:
- Begins after the trial period ends
- $29.99 per month
- Billed monthly on the same day each month
- No additional trial periods available
Price Transition:
- Trial price ($0.99) applies for the first 7 days only
- Standard monthly rate ($29.99) begins immediately after the trial
- First standard charge occurs on trial expiration
- Users are notified of the exact pricing before the trial ends
Example:
If you start a trial on January 1st:
- January 1–7: $0.99 total (trial period)
- January 8 onwards: $29.99/month (standard rate)
- Option to cancel before standard rate begins
5.2 Trial Period
Trial Eligibility:
- Available to first-time subscribers only
- One trial per user account
- Valid email address required
- $0.99 charge processed immediately
Trial Features:
- Full access to all premium serialized novels
- All platform features unlocked
- No content restrictions
- Same experience as standard subscribers
Trial Conversion:
- Automatically converts to $29.99/month subscription after 7 days
- Cancel anytime during trial to avoid standard charges
- No refunds for trial period after 7 days (see Refund Policy)
- Email reminders sent before conversion
5.3 Billing and Payment
Payment Methods:
- Major credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- Digital payment methods as available
- Regional payment options may vary
Billing Cycle:
- Monthly billing on the anniversary of your subscription start date
- Charges processed automatically
- Email receipts sent for all transactions
- Billing history available in account settings
Payment Authorization:
- You authorize recurring charges to your payment method
- You agree to maintain valid payment information
- You are responsible for all charges incurred
- Failed payments may result in service suspension
Price Changes:
- We reserve the right to modify subscription prices
- Existing subscribers will be notified 30 days before price changes
- New prices apply at next billing cycle after notification
- Option to cancel before new prices take effect
Currency and Regional Pricing:
Base pricing in USD: $29.99/month
- United States (USD)
- European Union (EUR)
- United Kingdom (GBP)
- Canada (CAD)
- Australia (AUD)
For all other regions, charges will be processed in USD
Exchange rates determined by your bank or card issuer
Currency conversion fees may apply (charged by your bank)
5.4 Cancellation Process
How to Cancel:
You can cancel your subscription at any time through:
- Account settings on our website
- Self-service cancellation portal
- Email request to support@sagabox.com
- Help Center cancellation form
Cancellation Timing:
- Cancellations take effect at the end of the current billing period
- You retain access to premium content until the end of the paid period
- No partial refunds for unused time in the current billing cycle
- Cancellation confirmation sent via email
Post-Cancellation:
- Access to premium content ends at period expiration
- Account data and reading progress preserved
- Free tier access (if available) continues
- Option to resubscribe at any time
Reactivation:
- Previous subscribers can reactivate anytime
- No trial period for returning subscribers
- Standard monthly rate applies immediately
- Reading progress and bookmarks restored
6. Refund Policy
6.1 Trial Period Refunds ($0.99)
Eligible for a full refund within 30 days of purchase if:
- First-time trial user
- No previous trial refunds on any account
- No terms of service violations
- Request submitted through official channels
6.2 Regular Subscription Refunds
Not eligible for refunds except in these specific cases:
a) Service Unavailability:
- Documented downtime exceeding 24 consecutive hours
- Not caused by scheduled maintenance or force majeure events
b) Technical Issues:
- Platform bugs preventing core feature access
- Must be reported within 30 days of charge
- Must be verified by our technical team
c) Billing Errors:
- Duplicate charges
- Incorrect amount charged
- Unauthorized transactions
d) Legal Requirements:
- As required by applicable laws in your jurisdiction
6.3 Non-Refundable Cases
The following are explicitly not eligible for refunds:
- Partial/unused subscription time after cancellation
- Plan downgrades
- Feature unavailability during maintenance
- Change of mind or no longer needing service
- Failure to cancel before renewal
- Dissatisfaction with content or story quality
- Completion of reading available content
6.4 Refund Process
Submit request through:
- Help Center
- Self-Service Portal
- Email: billing@sagabox.com
Include:
- Account email
- Transaction details
- Reason for refund
- Supporting documentation
Processing time: 3 business days
6.5 Refund Payment Methods
- All refunds will be processed only to the original payment method used for the purchase
- Refunds cannot be processed to alternative payment methods or accounts
- For expired or canceled cards, refunds will be processed to the original card, and your financial institution will handle crediting your account
- The ability to receive refunds on expired or canceled cards is subject to your financial institution's policies
6.6 Currency Processing
Supported Currencies:
- United States (USD)
- European Union (EUR)
- United Kingdom (GBP)
- Canada (CAD)
- Australia (AUD)
- For all other regions, charges will be processed in USD
Currency Conversion:
- Exchange rates are determined by your bank or card issuer
- Any currency conversion fees charged by your bank are not refundable
- You may see currency conversion charges on your statement from your bank
While we don't charge additional fees for currency conversion, your bank or card issuer may apply their own conversion fees or charges. Please check with your financial institution for details about their international transaction policies.
7. Intellectual Property Rights
7.1 Platform Ownership
All content, features, and functionality on sagabox are owned by sagabox or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Content License
What You Can Do:
- Access and read serialized novels for personal, non-commercial use
- Download content for offline reading within the app (where available)
- Bookmark and save reading progress
What You Cannot Do:
- Copy, reproduce, or distribute any content
- Create derivative works from our content
- Remove copyright or proprietary notices
- Use content for commercial purposes
- Share your account or content with others
- Use automated tools to scrape or download content
7.3 Trademarks
sagabox, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of sagabox Inc. You must not use such marks without our prior written permission.
8. User Content and Rights
8.1 User-Generated Content
If we allow user comments, reviews, or other content submissions:
Your Responsibilities:
- You retain ownership of content you submit
- You grant us a license to use, display, and distribute your content
- You warrant that you have the right to submit the content
- You agree not to submit illegal, offensive, or infringing content
Our Rights:
- We may remove any user content at our discretion
- We are not responsible for user-submitted content
- We may use user content for promotional purposes
8.2 Prohibited Content
Users may not submit content that:
- Infringes on intellectual property rights
- Contains hate speech or harassment
- Promotes illegal activities
- Contains malware or harmful code
- Violates privacy rights
- Is spam or commercial solicitation
9. Service Level Agreement (SLA)
9.1 Service Availability
We strive to maintain 99.5% uptime for our platform, excluding:
- Scheduled maintenance (announced in advance)
- Force majeure events
- Third-party service failures
- User-side connectivity issues
9.2 Scheduled Maintenance
- We will provide advance notice of scheduled maintenance
- Maintenance windows typically occur during off-peak hours
- Critical security updates may be applied without advance notice
9.3 Performance Standards
We aim to provide:
- Fast page load times
- Responsive reading experience
- Reliable content delivery
- Secure data transmission
10. Technical Requirements
10.1 Supported Devices and Browsers
Web Browsers:
- Chrome (latest 2 versions)
- Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Edge (latest 2 versions)
Mobile Devices:
- iOS 14.0 or later
- Android 8.0 or later
Internet Connection:
- Broadband internet connection recommended
- Minimum 1 Mbps for optimal reading experience
10.2 User Responsibilities
- Maintain compatible devices and software
- Ensure stable internet connection
- Keep browsers and apps updated
- Provide accurate device information for support
11. Customer Support and Complaints
11.1 Support Channels
Email Support: support@sagabox.com
Billing Inquiries: billing@sagabox.com
Help Center: help@sagabox.com
11.2 Response Times
- Initial acknowledgment: Within 72 hours
- Standard response time: 5 business days
- Urgent issues: Prioritized handling
11.3 Complaint Process
If you have a complaint:
- Contact our support team with details
- Include relevant documentation
- Receive acknowledgment within 72 hours
- Receive resolution or update within 30 days
12. Limitation of Liability
12.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
12.2 Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAGABOX INC SHALL NOT BE LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions or errors
- Third-party actions or content
- Unauthorized access to your account
12.3 Maximum Liability
Our total liability to you for any claims arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
13. Dispute Resolution
13.1 Informal Resolution
Before filing any formal dispute, you agree to contact us and attempt to resolve the issue informally.
13.2 Governing Law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
13.3 Arbitration
Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
13.4 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class actions or representative proceedings.
14. Service Modifications
14.1 Right to Modify
We reserve the right to:
- Modify or discontinue any feature or content
- Change pricing with 30 days notice
- Update platform functionality
- Remove content from our library
14.2 No Obligation
We are not obligated to:
- Maintain any specific content indefinitely
- Provide advance notice of content removal (except for paid content)
- Offer refunds for content changes
15. Account Termination
15.1 Termination by User
You may terminate your account at any time by:
- Canceling your subscription
- Requesting account deletion
- Following our account closure process
15.2 Termination by sagabox
We may suspend or terminate your account if:
- You violate these terms
- You engage in fraudulent activity
- Your account remains inactive for 365 days
- Required by law or legal process
15.3 Effects of Termination
Upon termination:
- Access to premium content ends immediately
- Subscription charges cease
- Account data may be deleted per our retention policy
- No refunds for remaining subscription time (unless required by law)
16. Legal Information
16.1 Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and sagabox Inc.
16.2 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.
16.3 No Waiver
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.
16.4 Assignment
You may not assign or transfer these terms. We may assign our rights and obligations without restriction.
16.5 Contact Information
sagabox Inc
8 The Green, STE R
Dover, DE 19901, USA
Registration Number: 10457628
EIN: 41-3537878
Email: legal@sagabox.com
Support: support@sagabox.com
Billing: billing@sagabox.com